Retailer permanently discontinues its restocking fees on all but special orders, which still generate a 25 percent fee.

The retailer will still charge a restocking fee on special order items, which according to its Web site, is a whopping 25 percent. Best Buy confirmed to CNET today that it is also offering a refund on restocking fees to anyone who returned items between November 17 and this past Friday.

Previously, customers were charged a 15 percent restocking fees on most electronics in the store. It charged customers a 10 percent restocking fee on iPhones. The company's restocking fees were widely panned among consumers, who viewed them as unnecessarily high. Best Buy acknowledged that sentiment in a statement released Friday. Best Buy's policy change comes just days after the company posted weak earnings for the quarter that ended November 27 , due to slower TV and game sales.

Google's first phone has a lot of stiff competition. Hopefully, its next devices measure up.

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Join CNET Member Benefits Sign In to CNET Signed in as My Profile My Profile Forums Sign Out. Best Buy ends most restocking fees Retailer permanently discontinues its restocking fees on all but special orders, which still generate a 25 percent fee.

Best Buy eliminated most restocking fees on returns as of this past Saturday.

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